Birchwood Insurance Solutions LLC allows for payment after services have been provided, or at the time of delivery of the policy. Credit/Debit cards will not be charged until services and policy is bound, unless directed to do so by the customer. In most cases, customers will be invoiced for the amount owed. At that time, Birchwood Insurance can process the card or the customer can use our secure website for paying the amount owed.

 

1. What is Birchwood Insurance Solution LLC refund policy?

Our official return policy for all Birchwood Insurance Solutions LLC services is as follows:

Birchwood Insurance Solutions LLC will, at its discretion, allow for the refund of services provided within 30 days from the date of purchase. For recurring billing services, returns for more than one payment may be provided if requested within the standard 30 day refund period. After 30 days all sales are final unless required by insured with written signed cancelation a pro rata refund will be applied.

If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing service, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within the standard 30 day return period. Specific policies are subject to signed pro rata cancellations. Specific policies are subject to 25% minimum earned. 

 

2. How are customer inquiries handled?

When a customer reaches us by phone or email, our first response is to offer customer support for the service. Birchwood Insurance Solutions LLC will then review the services to see if a customer qualifies for a refund, based on services provided. Note if refund cannot be made via credit card a check will be mailed to customer within 9 days of confirmation of request.

 

3. What is the policy for refunds requested within 30 days?

Customers requesting a refund within 30 days of purchase may be approved by our customer service team if the customer provides evidence that their case merits a refund.

 

4. Is there any other reason why a sale might be reversed?

Birchwood Insurance Solutions LLC has every incentive to keep customers happy by providing quality services and customer support. At times, we may reverse a sale in order to comply with: credit card industry rules, ACH industry rules, PayPal terms of service, US law, and requests from verified US judiciary or law enforcement agents.

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Privacy Policy 

Birchwood Insurance Solutions LLC takes privacy and data protection issues very seriously. Birchwood Insurance Solutions LLC Privacy Policy applies to personal information collected from merchants who contract withBirchwood Insurance Solutions LLC to use our services, as well as consumer information that Birchwood Insurance Solutions LLC may acquire in the course of our business. 

As Birchwood Insurance Solutions LLC services change, we may revise this policy. If you have questions about Birchwood Insurance Solutions LLC privacy practices please contact us at BirchwoodMoba@icloud.com..